Job Description

TOA Certified Employee Liaison/Ombudsman

Location: Human Resources

FTE: 1.0

Interim Position

Start Date: 1/2/2023


Purpose Statement

The job of TOA Certified Employee Liaison/Ombudsman is done for the purpose/s of providing support to the instructional program with specific responsibilities for representing certified employees in issues involving compensation and working conditions; providing information on related issues; serving on district wide committees including the certified bargaining team; and fostering an ongoing communication between certified employees, district administration and the school board.

This job reports to Assistant Superintendent of Human Resources.

Essential Functions

Appoints a designee and works with them for the purpose of ensuring that they can serve in the liaison’s absence as needed.

Attends meetings for the purpose of conveying and/or gathering information required to perform job functions.

Collaborates with the Superintendent’s Leadership Team when requested for the purpose of resolving issues and communicating the views of the certified employees.

Communicates with certified employees on behalf of the District on issues related to compensation and working conditions for the purpose of ensuring that an ongoing partnership between the certified employees and the district is maintained.

Gathers data relative to certified employee issues for the purpose of resolving issues and/or preventing conflicts.

Maintains a variety of confidential and non-confidential manual and electronic lists and records (e.g. activity logs, phone logs, community resources, Parent Resource Library, etc.) for the purpose of documenting activities, providing up-to-date reference and audit trail and/or ensuring the availability of items for loan.

Meets with representatives from the district human resources department on a regular basis for the purpose of collaborating on issues pertaining to certified employees.

Participates in a variety of meetings, workshops and committees for the purpose of conveying and/or gathering information required to perform functions and remaining knowledgeable with related guidelines.

Performs record keeping and clerical functions (e.g. scheduling, copying, etc.) for the purpose of supporting the teacher and/o administrator in providing necessary records/materials.

Prepares a variety of documents, reports and written materials (e.g. registrations, homeless lists, activity logs, phone logs, etc.) for the purpose of communicating information; providing written support, developing recommendations and/or conveying information.

Represents all certified employees during investigations, discipline performance and for the performance concerns for the purpose of ensuring that all relevant procedures and policies are followed that the results of all resulting actions are fair and equitable.

Represents all certified employees with respect to issues of compensation and working conditions for the purpose of ensuring that the compensation issues the workplace needs of certified employees are met.

Response to inquiries from a variety of internal and external sources for the purpose of providing information and/or direction as may be required.

Serves as spokesperson to the Governing Board for the purpose of disseminating and/or receiving information.

Other Functions

Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.

Job Requirements: Minimum Qualifications

Skills, Knowledge and Abilities

SKILLS are required to perform multiple, highly complex, technical tasks with a need to periodically upgrade skills in order to meet changing job conditions. Specific skill based competencies required to satisfactorily perform the functions of the job include: applying assessment instruments; operating standard office equipment including using pertinent software applications; teaching Arizona State recognized standards; preparing and maintaining accurate records. Should be able to plan and manage activities; prepare and maintain accurate records; and utilize standard office equipment including utilizing pertinent software applications.

KNOWLEDGE is required to perform algebra and/or geometry; read technical information, compose a variety of documents, and/or facilitate group discussions; and analyze situations to define issues and draw conclusions. Specific knowledge based competencies required to satisfactorily perform the functions of the job include: appropriate codes, policies, regulations and/or laws; age appropriate activities; lesson plan requirements; stages of child development; behavioral management strategies. Knowledge is required to know Bargaining processes; state regulations and education codes; web related technologies; and online learning.

ABILITY is required to schedule activities, meetings, and/or events; gather, collate, and/or classify data; and use job- related equipment. Flexibility is required to work with others in a wide variety of circumstances; work with data utilizing defined but different processes; and operate equipment using standardized methods. Ability is also required to work with a diversity of individuals and/or groups; work with a variety of data; and utilize specific, job-related equipment. Problem solving is required to analyze issues and create action plans. Problem solving with data frequently requires independent interpretation of guidelines; and problem solving with equipment is moderate. Specific ability based competencies required to satisfactorily perform the functions of the job include: establishing and maintaining constructive relationships; adapting to changing work priorities; maintaining confidentiality; exhibiting tact and patience; working flexible hours. Ability is required to establish and maintain constructive relationships; adapt to changing work priorities; communicate with diverse groups, maintain confidentiality; set priorities; and work flexible hours.


Responsibilities include:  working under direct supervision using standardized routines; providing information and/or advising others; utilization of some resources from other work units may be required to perform the job’s functions. There is a continual opportunity to have some impact on the organization’s services.

Work Environment

The usual and customary methods of performing the job’s functions require the following physical demands; some lifting, carrying, pushing, and/or pulling. And significant fine finger dexterity.  Generally the job requires 60% sitting, 20% walking and 20% standing. This job is performed in a generally clean and healthy environment.

Experience: Has been employed by PVUSD for a minimum of 3 years.

            Possess knowledge of Governing Board policies and the Certified Bargaining Agreement.

            Has the recommendation of the majority of the certified employees.

            Possess excellent communication skills.

            Is trained in interest-based negotiations.

            Has served on district wide committees and/or on the certified bargaining team.

Education:  Minimum BA in Education or Content area.


Required Testing:                               Certificates and Licenses:                                                                          Arizona Teaching Certificate


Continuing Educ./ Training:                      Clearances:

                                                Criminal Background Clearance

                                                Valid Arizona IVP Fingerprint clearance card

FLSA Status - Exempt

Paradise Valley Unified School District does not discriminate on the basis of race, color, religion, national origin, age, sex or disability, in admission or access to, or treatment or employment in its programs and activities. Any person having inquiries concerning the School's compliance with the regulations implementing Title VI of the Civil Rights Act of 1964 (Title VI), Section 504 of the Rehabilitation Act of 1973 (Section 504), Title II of the Americans with Disabilities Act of 1990 (ADA), or Title II of the Genetic Information NonDiscrimination Act of 2008 (GINA) may contact the Assistant Superintendent of Human Resources.

Primary Location: Human Resources

Shift Type: 1.0 FTE

Job Contact Information

Applications will be accepted beginning
Tuesday, January 10, 2023 12:00 AM
(Mountain Standard Time)

Application Instructions

To apply directly to Paradise Valley Unified School District, please click the link below. Another window will open and allow you to apply online.

Apply Online